​​​​​​​FAQ

We're sure you have some questions regarding EDI and we would love to answer all of them for you! Below are the most frequently asked questions we receive. Still not seeing your question below? Feel free to contact us!

[{"Titulo":"What is GG rEDI™?","Descricao":"<p>​GG rEDI™ is Gerdau's initiative to improve the ease of doing business with you using EDI! </p>"},{"Titulo":"How long does it take to implement EDI?","Descricao":"<p><span id=\"ms-rterangepaste-start\"></span>Using Gerdau's standards is the fastest way for us to turn around an EDI request. The timeline depends on many variables including your teams schedule, pre-work and testing times. Any special requirements outside of the Gerdau standards may lengthen the development time. We will be happy to work with you to develop a timeframe that suits your needs!<span id=\"ms-rterangepaste-end\"></span></p>"},{"Titulo":"How secure is EDI?","Descricao":"<p><span id=\"ms-rterangepaste-start\"></span><span style='color: rgb(51, 51, 51); line-height: 107%; font-family: \"arial\",sans-serif; font-size: 9pt; mso-fareast-font-family: calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: en-us; mso-fareast-language: en-us; mso-bidi-language: ar-sa;'>Transmitting files via EDI is more secure than sending\nthose documents by traditional means. The level of security can vary based on\nthe connection type you choose to use. Feel free to contact us for more\ninformation! </span><span id=\"ms-rterangepaste-end\"></span></p>"},{"Titulo":"Do I need to implement all of the EDI transactions you offer?","Descricao":"<p>​<span id=\"ms-rterangepaste-start\"></span>Using Gerdau's standards we estimate approximately 6 weeks from start to finish. This time frame is approximate and can vary depending on pre-work and test times. Please keep in mind that any special requirements outside of the Gerdau standards may lengthen the development time.<span id=\"ms-rterangepaste-end\"></span></p>"},{"Titulo":"Can I still get the physical copies of certain documents?","Descricao":"<p><span id=\"ms-rterangepaste-start\"></span><span style='color: rgb(51, 51, 51); line-height: 107%; font-family: \"arial\",sans-serif; font-size: 9pt; mso-fareast-font-family: calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: en-us; mso-fareast-language: en-us; mso-bidi-language: ar-sa;'>Absolutely! While part of the purpose of using EDI is\nto help eliminate the physical paperwork, we do understand that sometimes it is\nrequired to still have a physical copy on file. Be sure to let us know of any\nsuch requirements you have when discussing EDI with our representitives! </span><span id=\"ms-rterangepaste-end\"></span></p>"}]
 
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